Returns policy
Returns & exchanges not accepted.
But please contact me if you have problems with your order.
Our E-mail:service@songqilin.com
Porch Theft Issues:
Please understand that any shipments that are stolen or lost after being scanned as 'delivered' by your local postal or courier service are out of our control.
Size Exchanges for International Orders:
All shipping fees related to international exchanges (such as the you gave us an incorrect mailing address) will be the customer's responsibility to repay for a second shipment.
Import duties or customs fees/taxes:
Please be aware that you may have to pay additional fees to your government when your order arrives. This is fortunately rare, but when it happens you will be responsible for these fees. Please check with customs within your local country for details.
More questions?
Visit our Contact page.